Customer Announcement – Delivery Update on Shipping Times: Read More
The Gift of Giving Never Gets Old
This was my first Christmas at Basket’s Galore, I started in September and the prep began almost immediately! We had many customers ordering for Christmas as early as October, and we were busy making the preparations behind the scenes. I was warned how busy we would be, and I was not disappointed. We had thousands of orders going out weekly and it was hard to escape the buzz of Christmas. I felt like a Christmas Elf…
Covid definitely affected Christmas at Baskets Galore, we were busier than ever with more people ordering online for their loved ones they don’t have the privilege of visiting this year. We faced unprecedented demand and went out of stock of almost everything as early as the 11th December. Thankfully we were able to put more baskets back into stock so we could live up to all our customers high expectations!
Working in operations is more than just processing orders. We individually check and respond to any discrepancies within each order, so that we can provide the best service possible to you all. My favourite part of the whole gifting process was reading everyone’s personal gift messages to their loved ones. Some funny, some emotional, some not so descriptive! I won’t disclose them to you all…
It was so lovely to make people happy this Christmas, and bring love to their families they are not with. I will post some of my favourite customer reviews from the period, so you know how grateful we are for your continued support during Covid, Christmas, and all throughout the year.
“I was consulted by Katie at GiftBaskets.ie when I placed the order for two hampers to be delivered to the same address, which was kind of her. I have not seen the hampers myself, but my parents and our neighbours are very pleased with them. I received the tracking code on the day of delivery and was able to inform my parents. Delivery was very prompt. Thank you, GiftBaskets.ie!” - Derek Delves
"Xmas present for in-laws they say it's the best hamper I've ever got them, great selection of different things. She's Irish and loves the fact its from Ireland, thank you xx " - Donna Mclean
"In these pandemic times our daughter and son in law would not be able to visit us at Christmas as we live in the UK. What better way than to share a piece of home with a wonderful Hamper. There were surprised and very appreciative of the Hamper which was delivered within days of ordering." - Tim Habart
We are still here responding to any last minute queries before we get to spend some time with our own families. We will be back on the 29th of December to offer any additional support.
I wish you all a very Merry Christmas and a safe and healthy new year. Here’s to 2021!